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In recent years, digital health solutions have transformed how we receive care—especially since the COVID-19 pandemic. Two of the most talked-about tools in this shift are Medicare’s Remote Patient Monitoring (RPM) and telehealth. While both allow patients to connect with healthcare providers without going to the doctor’s office, they serve very different purposes.
RPM focuses on collecting and transmitting medical data—like blood pressure or glucose levels—from patients at home to their care team. Telehealth, on the other hand, involves real-time virtual visits where you speak directly with your provider through video or phone.
Understanding the distinction between these two Medicare-covered services is essential. In this article, we’ll break down what RPM and telehealth are, how they differ, when each should be used, and how Medicare supports both, so you make informed choices about your care.
At CareLife Medical, we have a team of specialists who can help you:
- Determine whether or not you need RPM
- Enroll in the program
- Monitor your levels
- Provide comprehensive telehealth appointments
- Manage and update your treatment
- And more
You can contact our team to book your next appointment and see if you’re eligible for remote patient monitoring.
What Is Medicare’s Remote Patient Monitoring (RPM)?
Remote Patient Monitoring or RPM, also known as remote physiologic monitoring, is a program that allows healthcare providers to monitor patients remotely through specific devices and software. It uses data like blood pressure, blood oxygen and glucose levels to help doctors and patients manage chronic or acute conditions without the need of in-person appointments.
It exclusively uses FDA-approved devices to track vital signs and send automatic readings at least 16 times per month. With this information, your provider is able to analyze your progress and adjust your treatment if needed.
What Is Telehealth?
Telehealth is a service that allows you to access prompt and personalized medical attention without the need of going to an in-person office. By using your phone or computer, you will be able to connect via a safe telecommunication software to talk with your healthcare provider.
During your virtual appointment, you will have the chance to share your symptoms and worries and receive guidelines on how to proceed. After, you will keep an open communication channel with your doctor via instant messaging and/or email.
Key Differences Between RPM vs. Telehealth
|
Feature |
Remote Patient Monitoring (RPM) |
Telehealth Appointment |
|
Type of data |
Objective physiological data |
Often subjective and conversational |
|
Communications |
Asynchronous, as data is reviewed later |
Synchronous |
|
Frequency |
Ongoing with daily or weekly readings |
Scheduled appointments |
|
Devices |
Requires medical-grade devices that can connect to the Internet |
May only need a phone or computer |
|
Interaction with provider |
Non face-to-face monthly monitoring |
Virtual, real time encounters |
When to Use Each?
Remote Patient Monitoring is best when you’re dealing with a chronic condition like diabetes, hypertension, heart disease, etc; as it can help avoid ER visits, hospitalizations, and improve your overall peace of mind.
On the other hand, telehealth appointments are great for specific, one-time consultations, mental health services, and medication reviews. They are often used for urgent care and/or follow-up conversations where physical exams are not needed.
How Can They Work Together?
Depending on how your medical practice is structured, RPM could be inside the telehealth category, and, in some cases, both of these services can work together. For example, if your provider notices changes in your levels through RPM, they can suggest a telehealth consultation for discussing and adjusting your treatment
RPM Medicare Coverage Considerations
In order to be eligible for RPM Medicare coverage, you must have a chronic or acute condition that requires monitoring and use an internet-connected device that automatically collects and transmits health data at least 16 times every 30 days.
Additionally, you must be an established patient, which means you must have had a prior in-person visit before enrolling in RPM. Keep in mind that Medicare reimburses the education/setup, device supply, and treatment management services separately, so make sure your doctor helps and provides all three.
Medicare’s Remote Patient Monitoring with CareLife Medical
At CareLife, you will find a compassionate team ready to provide you with a safe and professional space, whether it is in-office or at home.
If you are suffering from a chronic or acute condition and would like close monitoring, contact CareLifeMedical and inquire about our RPM and telehealth services, as well as your Medicare coverage.
Visit or call our Church Falls, Virginia location.
Your life deserves personalized care. Contact us and let us guide you.